Frequently Asked Questions
How can I become a SUPERVALU® supplier?
- To be considered a diversity supplier you must be certified by a third-party certifying agency.
- You must register your company in our Supplier Management System
- Meet SUPERVALU’s supplier selection criteria and bid specification requirements.
What is SUPERVALU’s supplier database?
SUPERVALU’s supplier database is a primary resource tool used by Corporate Merchants and Strategic Sourcing to identify qualified suppliers for participation in upcoming business opportunities. Please note that completion of the supplier Application Form does not approve, qualify or guarantee business with SUPERVALU.
Do I have to be registered in SUPERVALU’s supplier database to be considered for a business opportunity?
No, but we prefer that you do register in our database because your company's capabilities and qualifications will be easily accessible for merchandising and sourcing opportunities.
I am not certified as a diversity business or I am self-certified. Can I still register in SUPERVALU's supplier database?
You may register in SUPERVALU’s supplier database regardless of your classification. However, SUPERVALU does not accept self-certification; a third-party certifying agency must certify your company as a diversity business if you indicate certification.
What happens when I register?
An email will be sent to you confirming that SUPERVALU received your application. When a bid opportunity arises at the local, regional or national level that match your company's product/service, you may be contacted about participating.
What does "certification" mean?
Certification means your company's day-to-day operations and ownership structure has been reviewed by a third-party certifying agency and is certified by them as a diverse business. Suppliers are responsible for acquiring and maintaining valid certification.
Once I submit a sample for evaluation, how long will it be until I receive your response?
All samples are forwarded to the appropriate department, where sourcing managers will complete their evaluation as promptly as possible. If you haven't heard back from us within 30 to 60 days of submission, contact Supplier Diversity at email@example.com
Which third-party certifying agencies does SUPERVALU recognize?
SUPERVALU recognizes a number of agencies, including, but not limited to:
- The National Minority Supplier Development Council (NMSDC) and its Regional affiliate councils;
- Small Business Enterprise (SBE), Small Disadvantaged Business (SDB);
- Federal Government Agency (ex. National Department of Transportation, Department of Veteran’s Affairs);
- State Government Agencies (ex. Dept. of Transportation) can certify diversity suppliers.
- National Gay and Lesbian Chamber of Commerce (NGLCC);
- Women Business Enterprise National Council (WBENC); and
- US Pan Asian American Chamber of Commerce (USPAACC).
Can I work directly with SUPERVALU’s local divisions?
Yes, but we prefer all business is conducted through our corporate office in Eden Prairie, MN. However, if there is a product and/or service that is deemed applicable to the local markets the corporate Supplier Diversity team will introduce your company to SUPERVALU local division representative.
Does SUPERVALU do business with only large companies?
SUPERVALU works with companies of all sizes, on a local, regional and national basis.
How often are contracts renewed?
Contract duration varies depending on the individual product or service. When a contract comes up for renewal, SUPERVALU will invite qualified suppliers who may or may not be registered in our supplier database to participate in the bid opportunity.
What is your turn-around time on invoices?
Payment terms may vary depending on commodities and/or services rendered.